As the healthcare environment evolves and patient care moves outside the hospital environment, both patients and carers must be able to use increasingly complex medical devices safely. Medical device manufacturers spend millions developing the latest medical technologies, but often neglect to incorporate user experience, human factors and overall usability early in the design process, leading to costly delays later.
In light of this, we spoke exclusively to Moni Wolf, Principal Design Director, Microsoft Healthcare to discuss the importance of incorporating user experience and human factors in the software design process for medical devices ahead of her session at SDMD Berlin 2019.
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