Selecting the right courier partner and fostering open communication are critical elements for achieving logistic excellence. By carefully choosing a courier with the expertise and infrastructure to handle temperature-sensitive pharmaceuticals, and by establishing clear communication protocols, we can guarantee the safe and timely delivery of these life-saving products.

However, several challenges can arise when navigating the world of courier selection and communication. These include courier expertise, communication silos and data visibility.

Join this session as we discuss the following methods to improve communication with couriers for logistic excellence:

• Pre-qualification Process: Develop a pre-qualification process for potential couriers. This should involve assessing their experience their fleet’s temperature control capabilities, and their compliance with industry regulations.
• Collaborative Communication Plan: Establish a communication plan that outlines clear expectations for both parties. This plan should define preferred communication methods, designate points of contact for each organization, and establish protocols for reporting temperature deviations and delays.
• Technology Integration: Integrate technology solutions into your logistics operations. Utilize real-time temperature tracking devices and data sharing platforms to ensure constant visibility into shipment conditions and facilitate prompt intervention if necessary.